This guide explains how to process various payment types using the D-Store POS app, including cash, card, and QR code payments.
About processing payments
The D-Store POS app offers versatile methods for processing payments. It is ideal for different food and beverage environments, providing support for cash, card, and QR code payments. You can select quick pay options on the Register page or explore detailed operations on the payment page.
How you process transactions depends on the following factors:
D-Store payment activation: For cashless payments, you must first activate D-Store Payment in your store to have these payment methods available in your D-Store POS app. For more information, refer to Activate payments.
External payments: If you use any payment solutions other than D-Store Payments, you can create non-integrated payment methods on D-Store Console to have these payment options show up in your D-Store POS app.
Payment timing: Your payment timing settings (Pay First or Pay Later) on D-Store Console affects how you enter the Payment page.
Hardware setup: Connect a cash drawer and a receipt printer for smoother handling of transactions.
Receipt settings: Configure how receipts are generated and printed, whether automated or when prompted.
Before you begin
Understand the payment page
The payment page manages transactions efficiently. It includes the following components:
Top of the page: Displays the total amount due for the order, keeping you informed of customer dues.
Left side of the page:
Input bar: Displays the received amount. By default, it displays the total amount due.
Calculator keys: It is used to enter the numerical value which the customers give you to modify the received amount.
Right side of the page: Payment methods for you to specify how the order is paid for. If you have more than 5 payment methods, tap More payment methods to view all the payment method buttons at once.
Get to the Payment page
How you get to the Payment page depends on your payment timing:
Pay first mode
Pay first mode is ideal for fast-paced environments such as cafes and food trucks. You handle payments at the time of ordering, with three payment options on the left panel of the Register page, including two Quick Pay options.
Pay later mode
Pay Later mode suits full-service restaurants, where payments occur after dining. Locate the guest's check from the Checks or Tables screen, and tap Pay to proceed to the Payment screen.
Pay: This tab will always be there by default. Tap it to access all payment methods.
Cash (quick pay): Tap it to process exact cash payments with no change required.
Card (quick pay): Tap it accept credit or debit cards with tap-to-pay functionality.
QR (quick pay): Tap it to generate a scannable QR code for e-wallet or mobile banking payments.
Pay later mode suits full-service restaurants, where payments occur after dining. Locate the customer's check from the Checks or Tables page, and tap Pay to proceed to the Payment page.
Process payments
Processing payments is straightforward with D-Store POS. Follow these categorized steps for each payment type.
Process cash payments
You can handle cash payments for exact amounts or where change is due.
For exact cash amount (no change)
Take the following steps to process an exact cash payment:
Tap the Cash quick pay button on the Register page.
If connected, your cash drawer will open automatically. Place the cash in the drawer.
Print a receipt if requested or if auto-print is enabled, then tap Done to return to Register.
For cash requiring change
Take the following steps to process a cash payment that requires change:
Tap Pay on the Register page.
Enter the received amount using the calculator keys or quick amount buttons.
Tap Cash in the payment methods section.
The cash drawer opens automatically if connected, and the change amount to return to the customers is displayed.
Print a receipt if requested, and tap Done to return to Register.
Process card payments
Card payments can be integrated with the system or managed through an external terminal.
Integrated card payments
Tap the Card quick button on the Register page, or tap Pay, then select the specific card method.
Ask the guest to tap their card on your NFC device.
Print a receipt if requested, and tap Done to return to Register.
Non-integrated card payments
Tap Pay on the Register page.
Process the payment via an external terminal. Once confirmed, tap the matching card payment method in D-Store POS.
Print a receipt if requested, and tap Done to return to Register.
Process QR code payments
Handle QR code payments either integrated within D-Store POS or through an external setup.
Integrated QR code payments
Tap the QR quick button on the Register page, or tap Pay and select the QR payment method.
The system generates a unique QR code for the transaction amount. Ask the guest to scan it.
Print a receipt if requested, and tap Done to return to Register.
Non-Integrated QR Payments
Tap Pay on the Register page.
A QR code is generated on a separate terminal and have the guest scan it. Once confirmed, tap the corresponding QR method in the app.
If you have enabled Require Payment Note on D-Store Console, a pop-up is displayed and enter transaction details for reconciliation.
Print a receipt if requested, and tap Done to return to Register.
Processing split payments
Partial payments split costs across multiple methods and provide flexibility in customer transactions:
Tap Continue on the Payment page if a payment does not cover the total amount.
The remaining amount due, total order amount, and amount already paid are displayed.
Follow the steps for the selected payment method for additional payments.
For cash, enter the received amount, and tap Cash.
For other methods, select the method on the right side.
After processing all payments, print a receipt if requested, or tap Done to complete the transaction.
