This guide explains how to take orders in-store using the D-Store POS, for dine-in and pick up.
Before you begin
If this is your first time taking an in-store order, ensure you have completed the following tasks:
Understand the check:
With the D-Store POS app, you can take orders for dine-in and pickup services in-store by creating a check. A check is essentially a digital representation of an order that organizes and tracks all items selected for a customer.
For dine-in services, checks can be tied to specific tables, making it easy to track which orders belong to which customers and for cashier to know where to serve it.
For pickup services, checks record order details for seamless handoff when customers arrive. Once the check is created, it can trigger a kitchen chit or label receipt, automatically notifying kitchen staff of the items to prepare.
Set up a printer: Configure your printers if you wish to print in-store orders as a check, kitchen chit, label, or receipt.
Connect a cash drawer: It is recommended to connect your POS to a cash drawer for smoother operations.
Place in-store orders
Place and manage in-store orders with D-Store POS invloves clear steps. Follow the instructions based on your payment timing settings.
Pay frist orders
Follow these steps to handle pay-first transactions and process payment at the point of order:
Select items on the Register page to and add them to the order.
The selected items will appear in the left panel, and at the top-left corner of this panel, you’ll see the primary service type with the order number next to it.
After all items have been added to the order, tap Pay.
Upon completing the payment, navigate to Checks and tap Closed to retrieve the order details if needed.
Pay later orders
Manage pay-later scenarios by effectively creating and closing checks.
Create a check
Select items on the Register page.
After all items are added to the order, tap Send to kitchen, or tap Actions > Save Ticket to create a new check. If you want to switch service type, tap Actions > Pickup/Dine-in.
Print a check
Tap Print on the left panel.
Select a printing option and printer, then tap Print.
Close a check
When the customer is ready to pay, tap Checks > Open to view all open checks. You can either select the check directly or use the magnifier icon in the top-right corner to search for the check by its ID to retrieve the check.
Review check details in the left panel and tap Pay to complete the transaction.
