This guide walks you through managing the POS settings and preparing it for in-store operations after you've added a POS device to your D-Store account.
Before you begin
Create a store: You must first set up a store in your D-Store account before you can customize any POS settings. For more information, refer to Create stores.
Configure payments: To enable various payment method options, activate D-Store payments on D-Store Console.
Manage POS settings
Take the following steps to manage POS settings:
On D-Store Console, go to POS > Device.
Locate the store where you want to customize the POS settings, click Setup under the Actions column.
Click Edit.
Configure the point-of-sale settings according to your business needs.
Click Save to finalize the setup.
Learn about POS configuration fields
On D-Store Console, you can customize how the D-Store POS app features are configured and displayed to best suit your business workflow. These settings applies to all your connected devices.
Primary Service
The default service type in the D-Store POS app when creating a new order in store.
Pickup: Ideal for businesses focused on takeaway, such as quick-service restaurants, bakeries, or coffee shops.
Dine-in: Best for full-service restaurants, bistros, or cafés where customers are seated and served.
To switch the service type, tap Actions > Pickup/Dine-in.
Primary Tab
The first tab displays when you open the D-Store POS app.
Register: Displays all items for quick selection to create a new check. Best suited for fast transactions, such as in fast-food outlets or retail settings.
Tables: A floor plan view to visually manage table occupancy and orders. Designed for businesses with table service, such as restaurants or bars.
Payment Timing
Determines when payment is collected for each service type.
Pay First: Customers pay before receiving their meal (e.g., fast food, coffee shops, etc.). With this option, the D-Store POS app displays payment options on the Register screen, allowing you to process payments immediately after taking an order.
Pay Later: Customers are billed after their meal, typical in full-service restaurants. With this option, the D-Store POS app displays Send to Kitchen on the Register screen. When the customer is ready to pay, retrieve the order from the Checks Screen to process payments.
Paging Number for Pickup
Suitable for business has paging devices to notify customers when their order is ready for pickup.
Enable: Turning this on requires cashiers to input a paging number in the D-Store POS app after taking a customer's order and before processing payment.
Disable: Turn off this feature if you don't use paging devices.
Table Management
Configures how in-store staff manage tables for dine-in service.
Require table number: Suitable for full-service restaurants where fixed tables are assigned to customers upon arrival. Enabling this option adds the Table tab to your D-Store app by default. Table numbers are auto-generated when you set up table management on D-Store console. You can also choose to auto-release the table once payment is complete (recommended for pay later mode).
Require table stand number: Ideal for quick-service or casual dining establishments where customers find their own table. Enabling this option requires cashiers to input a table stand number in the D-Store POS app after taking a customer's order, helping staff locate customers for order delivery.
Pax Count
Tracks the number of guests per table for dine-in service to manage space efficiency.
Enable: Turning this on requires cashiers to input the number of guests before taking orders.
Disable: Turn off this feature if you don't need to track guest numbers.
Refund Window
Controls when a refund can be processed by cashiers via the D-Store POS app.
No time restriction: Refunds can be processed at any time.
Limit refunds by days: Refunds are restricted to a specific timeframe (e.g., 7 days) to prevent misuse and maintain tighter control.
Payment Reconciliation
Configures how staff reconcile all payment methods including cash and electronic transactions at the end of a shift.
Use blind count: Hides expected totals during reconciliation to ensure unbiased counting of cash and verification of electronic payments.
No blind count: Displays expected totals during reconciliation, allowing staff to immediately identify and address discrepancies across all payment methods.
Payment Methods
Controls which payment options appear on the Payment screen for customer transactions.
Options: Cash, e-wallets, and cards.
D-Store payments: To enable D-Store's native payment processing options, you must first activate these services.
Third-party providers: If using external payment providers, you must add these payment methods in the D-Store Console before they will appear as options.
Add Members by Mobile Number
Allows collection of customer phone numbers during checkout to build your customer database.
Enable: Activates a quick Add Member button on the Actions page, allowing cashiers to input customer phone numbers and help them create membership accounts for your loyalty program.
Disable: Turn off this feature if you don't use customer phone numbers for membership or marketing purposes.